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Online Selling Basic

ONLINE SELLING BASICS (PRACTICAL BUSINESS SKILL)


Online selling means selling products or services through the internet. It can be done using social media, websites, or messaging platforms. This skill focuses on understanding how selling actually works in real life.

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What Online Selling Includes

Online selling is not just about posting products.
It includes:
- Understanding customer needs
- Pricing products correctly
- Handling orders and payments
- Managing delivery and support

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Product Understanding

Students learn:
- How to choose products that people need
- Understanding product quality and demand
- Avoiding products with low profit margin

Right product selection is the base of selling.

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Pricing and Profit Basics

Students learn:
- How to calculate cost and profit
- Setting selling price
- Understanding discounts and offers

Wrong pricing leads to loss.
Correct pricing leads to sustainable income.

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Order and Payment Handling

Students learn:
- How to take orders properly
- Managing payments
- Sharing order confirmations
- Keeping records of orders

Clear order handling avoids confusion.

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Customer Communication

Students learn:
- How to talk to customers professionally
- Answering questions clearly
- Handling complaints and doubts
- Building long-term customer trust

Good communication increases repeat sales.

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Delivery and After-Sales Support

Students learn:
- Coordinating with delivery partners or suppliers
- Updating customers about delivery
- Handling returns and basic support

After-sales service is part of selling.

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How Money is Earned from Online Selling

Money is earned from profit margin on each sale.

Example:
Product cost: ₹500  
Selling price: ₹900  
Profit per sale: ₹400  

More sales = more income.

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Who Should Learn Online Selling Basics?

- Students interested in business
- Beginners starting online work
- Resellers and dropshippers
- Anyone planning to sell online

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Honest Truth

Online selling needs patience and learning.
Success comes from understanding customers, not shortcuts.

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This skill builds a strong foundation for any online business.

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